Ponytail Scrub Cap: Shroomy

The Ponytail Cap is our roomiest cap and is designed for those with extra long or voluminous hair. If you have a smaller than average head size and/or smaller hair volume, we recommend our Bun Cap style.

For measurements see the Capy Dimensions & Measurements section of our Style Guide.

Capy is based in Seattle and ships orders from Oklahoma City to reach customers across the US faster.

Shipping costs

• Free standard shipping on orders of $50 or more (subtotal), usually sent by USPS Ground straight to your mailbox.
• Orders under $50: standard shipping is $6.95.
• Express shipping is available at checkout. The price depends on how many caps you order.

Delivery times

• Standard: typically 3 to 7 business days. Orders usually ship within 1 business day, and delivery takes a little longer the farther you are from Oklahoma City.
• Express: usually 2 to 3 business days after your order ships.

If your order is time-sensitive, we recommend choosing Express at checkout.

Where we ship

Capy currently ships within the United States only.

Questions? Email us at hello@yourcapy.com.

The bottom line is that we want to make sure that you’re happy with your Capy. Try your new cap for up to 30 days from the date of delivery. We guarantee your Capys to be free of defects and damage, and will gladly exchange/replace them for free should you receive damaged or defective products.

Damaged or defective caps

If you received a damaged or defective cap, please reach out to us through our contact page and include your order number, details and photos showing the damage or defect.

Returns

For general (non-damage related) returns, please visit our returns portal.

Shipping-related fees are non-refundable. $6.95 will be deducted from the refund to cover return shipping, which you'll receive an emailed return label for. Products must be unworn (aside from being tried on) and returned in their original individual packaging to be eligible for a refund. We reserve the right to refuse returns or deduct from the refund amount if products are not in unworn condition or missing their original packaging. Please allow up to 10 days for processing (varies by credit card and bank).

Capy Bundle returns: If 1 to 2 caps from a Capy Bundle (3 Capys) are returned, we will refund 50% of the first returned cap and a full refund for the second cap.

Exchanges

Our current returns and logistics platform does not support direct exchanges. You will need to initiate a return and place a new order for the products you want to exchange for. If you select 'Store credit' as your return option, the return shipping fee is waived and you may be eligible for bonus credit on your return. The store credit will be granted and emailed after items are received and processed.

You will have 30 days to drop off your return with the USPS before your request is automatically closed.

Solid colors:

• 94% polyester
• 6% spandex

Graphic prints:

• 95% polyester
• 5% spandex

Turn cap inside out and machine wash cold with like colors. Do not bleach. Tumble dry on low heat and iron or steam as needed. Do not dry clean.

Check out our FAQ page

If you don't find your answer there send us a message at hello@yourcapy.com and we'll get back to you shortly!