Frequently Asked Questions
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What makes Capy different?
We created Capy after coming to the realization no other scrub caps or hats we found on the market met our needs (as resident physician in anesthesia).
Some caps were comfortable and stylish but didn't offer full hair coverage or desirable colors and prints. Others had full coverage and a comfortable fit but looked liked they were designed decades ago (we're looking at you bouffant cap) or felt a little too DIY/homemade.
Capy was created to solve these challenges for good!
Which Capy style is right for my hair?
Bun Cap: for medium to long hair worn in a medium-high bun or a shorter ponytail. It keeps your hair fully covered and can also be worn Euro-style. It's our most popular cap.
Classic Cap: for short hair, or for long hair you'd rather loop out the back than keep covered.
Ponytail Cap: for long, thick, curly, or voluminous hair, or if other caps feel snug. It's our roomiest cap and has a dedicated hair pouch.
Still deciding? Compare them side by side in our Style Guide, take the 30-second quiz, or read our guide, How to Choose a Scrub Cap for Your Hair.
Will Capy fit me?
All Capy cap styles are offered in one size and comfortably fit most people, with ties you can cinch to your preferred fit. See our Style Guide for measurements on each cap style.
For the Bun Cap, we recommend a medium-high, tight bun for the best fit and look. It will also support smaller ponytails. We recommend the Ponytail Cap for those with a combination of large hair volume and either frizzy or curly hair.
Capy offers a 30 day easy and worry-free return policy. Feel free to try our caps and reach out if the fit isn't working out for you.
What are Capy caps made of?
Every Capy is made from a soft stretch fabric: 95% polyester and 5% spandex for our prints, and 94% polyester and 6% spandex for solid colors. Inside, a terry cloth liner absorbs sweat, and ear-saver buttons on the sides hold your mask so it doesn't pull on your ears.
How do I wash my Capy?
Turn your cap inside out and machine wash cold with like colors. Don't bleach. Tumble dry on low, and iron or steam if needed. Please don't dry clean.
Do you have a bundle deal?
Yes. Buy 2 caps and get the 3rd 50% off. Mix and match any styles and prints, and the discount applies automatically at checkout. The bundle discount can't be combined with other discounts.
How much does shipping cost?
Standard shipping is free on orders of $50 or more (subtotal). For orders under $50, standard shipping is $6. Express shipping is also available at checkout, and the price depends on how many caps you order.
See Shipping for more details.
When will my Capy order arrive?
Standard orders typically arrive within 3 to 7 business days. We usually ship within 1 business day from Oklahoma City, and most orders go by USPS straight to your mailbox.
Need it sooner? Express shipping usually arrives 2 to 3 business days after your order ships.
See Shipping for more information.
What if I don't like my Capy?
Capy offers a 30 day worry-free policy.
Regardless of the issue you're having with your Capy, we promise to do what we can to make it right. Please see Returns & Exchanges for more information.
Can I order caps for my team or program?
Yes, we love helping groups get outfitted. See our Groups & Teams page for details, or email us at hello@yourcapy.com.
Do you ship outside of the US?
For the time being, we're focused on serving our domestic US customers and maturing our business and processes. We hope to expand to selling and shipping internationally in the future, so please check back periodically.
Thanks for your interest in Capy!
I have more questions. How can I contact you?
Feel free to shoot us a message at hello@yourcapy.com or fill out the contact form on our Contact Us page.