Terms of service

Last Updated: April 30, 2026

These Terms of Use ("Terms") are a binding agreement between you and Capy LLC ("Capy," "we," "us," or "our") governing your use of yourcapy.com (the "Site") and any products you purchase from us. By accessing the Site, placing an order, or signing up for our marketing communications, you agree to be bound by these Terms, including the binding arbitration and class action waiver provisions in Section 19. If you do not agree, do not use the Site or purchase our products.

PLEASE READ SECTION 19 CAREFULLY. It requires that disputes be resolved through individual binding arbitration and waives your right to participate in a class action. You have the right to opt out of arbitration within 30 days of first agreeing to these Terms — see Section 19 for details.

 

 

1. Eligibility

You must be at least 18 years old (or the age of majority in your state of residence) to purchase products from Capy. By using the Site, you represent that you meet these requirements and that you are using the Site for lawful purposes.

 

 

2. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated through prominent notice on the Site or by email. Your continued use of the Site after changes take effect constitutes your acceptance of the revised Terms.

 

 

3. Account Registration

You are not required to create an account to make a purchase, but if you do, you are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us immediately at the contact information in Section 26 if you suspect unauthorized use of your account.

 

 

4. Products, Pricing, and Availability

We make reasonable efforts to display product information, pricing, and availability accurately on the Site. However:

  • Color and appearance: Product images and color representations are provided for illustration only. Actual product colors may vary due to monitor settings, photography, lighting, and natural variations in fabric and printing. Slight variation between units is normal and does not constitute a defect.

  • Pricing errors: We reserve the right to correct pricing errors or inaccuracies and to cancel any order placed at an incorrect price, even after the order has been confirmed or charged. If we cancel an order due to a pricing error, we will refund the amount charged in full.

  • Availability: All products are subject to availability. We may modify, discontinue, or limit the quantity of any product at any time without notice.

 

 

5. Orders, Payment, and Order Acceptance

When you place an order, you are making an offer to purchase, which we may accept or decline at our discretion. An order confirmation email acknowledges receipt of your order but does not constitute acceptance. Acceptance occurs when we ship the order. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, ineligibility, stock limitations, or violations of these Terms.

You agree to provide current, complete, and accurate purchase and account information. You are responsible for any applicable taxes and for any incidental fees charged by your payment provider.

Payment is processed through Shopify Payments and other PCI-compliant payment processors. We do not store your full payment card information.

 

 

6. Shipping and Risk of Loss

Shipping times are estimates, not guarantees. Title and risk of loss for products pass to you when the products are tendered to the carrier. Claims for lost, stolen, or damaged shipments must generally be made through the carrier; however, we will work in good faith to assist where reasonable.

 

 

7. Returns and Refunds

Our Return Policy is incorporated into these Terms by reference. By placing an order, you agree to the terms of the Return Policy in effect at the time of purchase.

 

 

8. Promotions, Discounts, and Promo Codes

Unless otherwise stated:

  • Promotional codes are valid for a limited time and may not be combined with other offers.

  • One promotional code per order.

  • Promotional codes have no cash value and are not transferable or redeemable for cash.

  • We reserve the right to modify, suspend, or terminate any promotion at any time, and to refuse or cancel orders we believe involve fraudulent or abusive use of promotional codes.

 

 

9. Intellectual Property

All content on the Site — including logos, trademarks, text, graphics, photographs, illustrations, product designs, and software — is owned by Capy or our licensors and is protected by U.S. copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publicly display, create derivative works of, or otherwise exploit any content from the Site without our express written permission. Limited personal, non-commercial use of the Site (such as viewing pages and placing orders) is permitted.

The "Capy" name and logo are trademarks of Capy LLC. Use of these marks without our prior written consent is prohibited.

 

 

10. User Content and Reviews

The Site may allow you to submit reviews, ratings, photos, comments, or other content ("User Content"), including through third-party platforms such as Judge.me and social media tags directed at Capy.

By submitting User Content, you:

  • Grant us a license: You grant Capy a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content in any media for marketing, advertising, and other business purposes, with or without attribution.

  • Represent that you have the rights: You represent and warrant that you own or have the necessary rights to the User Content, that it is accurate, that it does not violate any third party's intellectual property, privacy, or other rights, and that it does not contain any unlawful, defamatory, harassing, or offensive material.

  • Acknowledge our editorial discretion: We are not obligated to publish or retain any User Content, and we may edit, remove, or refuse to display User Content at our sole discretion.

Reviews must reflect your honest opinion based on actual experience with the product. Compensation, if any, will be disclosed as required by FTC guidelines.

 

 

11. Marketing Communications (Email and SMS)

Email: By subscribing to our email list, you consent to receive marketing emails from Capy. You may unsubscribe at any time using the link at the bottom of any marketing email.

SMS: By providing your mobile phone number and opting in, you provide your express written consent to receive recurring marketing and transactional text messages from Capy at the number provided, including messages sent using an automatic telephone dialing system. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel marketing messages or HELP for help. Carriers are not liable for delayed or undelivered messages. Supported carriers include all major U.S. wireless carriers.

For full details on how we collect and use this information, see our Privacy Policy.

 

 

12. Prohibited Uses

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation

  • Transmit viruses, malware, or other harmful code

  • Scrape, crawl, harvest, or otherwise extract data from the Site through automated means

  • Reverse engineer or attempt to derive source code from the Site

  • Interfere with or disrupt the Site, servers, or networks connected to the Site

  • Impersonate any person or misrepresent your affiliation with any person or entity

  • Use the Site to harass, abuse, or harm another person

  • Engage in fraudulent activity, including using stolen payment cards, abusing promotional codes, or making fraudulent return claims

  • Use the Site or its content to train artificial intelligence or machine learning models without our express written permission

We reserve the right to investigate and take appropriate action against anyone who violates this section, including refusing service, terminating accounts, and reporting violations to law enforcement.

 

 

13. Third-Party Links and Services

The Site may contain links to third-party websites and services. We do not endorse and are not responsible for the content, products, or practices of any third-party sites. Your interactions with third-party sites are governed by those sites' own terms and policies.

 

 

14. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED BY APPLICABLE LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY PRODUCT DESCRIPTIONS, PRICING, OR OTHER CONTENT WILL BE ACCURATE, COMPLETE, OR CURRENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

 

 

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAPY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR ANY PRODUCT, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

 

16. Indemnification

You agree to indemnify, defend, and hold harmless Capy and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Site or products, (b) your violation of these Terms, (c) your User Content, or (d) your violation of any third party's rights.

 

 

17. Copyright Infringement Notice (DMCA)

We respect the intellectual property rights of others. If you believe content on our Site infringes your copyright, please send a written notice to our designated agent containing:

  1. A physical or electronic signature of the copyright owner or authorized representative

  2. Identification of the copyrighted work claimed to be infringed

  3. Identification of the allegedly infringing material and its location on the Site

  4. Your contact information (address, phone, email)

  5. A statement that you have a good-faith belief the use is unauthorized

  6. A statement, under penalty of perjury, that the information is accurate and you are authorized to act on the copyright owner's behalf

Send notices to: hello@yourcapy.com or to the mailing address in Section 26.

 

 

18. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including suspected violation of these Terms. Sections that by their nature should survive termination (including Sections 9, 10, 14–17, and 19–25) will survive.

 

 

19. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Agreement to arbitrate: You and Capy agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any products purchased from Capy (each, a "Dispute") will be resolved exclusively through final and binding individual arbitration, rather than in court, except as set out below.

Arbitration provider and rules: Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at www.adr.org. The arbitration will be conducted by a single neutral arbitrator. If AAA is unavailable, the parties will select a comparable arbitration provider by mutual agreement.

Location and format: Arbitration will take place in the State of Washington, or remotely (by phone or video) if requested by the consumer. For claims under $25,000, the arbitration will be conducted on a documents-only basis unless the arbitrator determines an in-person or remote hearing is necessary.

Fees: Capy will pay all arbitration fees that exceed the cost of filing a lawsuit in state court, except as otherwise required by AAA's Consumer Arbitration Rules.

Carve-outs (claims that are NOT subject to arbitration):

  • Either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

  • Either party may seek injunctive or equitable relief in court to protect intellectual property rights or trade secrets.

Class action waiver: YOU AND CAPY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entirety of this Section 19 shall be null and void, but the remainder of these Terms will remain in effect.

30-day right to opt out: You may opt out of this arbitration agreement within thirty (30) days of first agreeing to these Terms by emailing [legal@yourcapy.com] with the subject line "Arbitration Opt-Out" and including your full name, address, and a statement that you wish to opt out. Opting out will not affect any other provision of these Terms.

Governing law for arbitration: The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement.

 

 

20. Governing Law and Venue

These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws principles. For any Dispute that is not subject to arbitration (or for any judicial enforcement of an arbitration award), you and Capy submit to the exclusive jurisdiction of the state and federal courts located in [Pierce County / King County], Washington.

 

 

21. Force Majeure

Capy will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, labor disputes, supplier failures, carrier delays, or internet or utility outages.

 

 

22. Electronic Communications Consent

By using the Site, you consent to receive communications from us electronically (including via email and SMS where applicable) and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

 

 

23. Severability, Waiver, and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force. Our failure to enforce any provision does not waive our right to enforce it later. These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Capy regarding the Site and your purchases.

 

 

24. Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

 

 

25. California Consumer Notice

Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please contact us at the address in Section 26. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

 

 

26. Contact Us

Capy LLC Email: hello@yourcapy.com Mailing address: 10065 Wallingford Ave N, #16, Seattle, WA 98133