Compression Socks 15–20 mmHg: Navy

1. Reach inside the sock and pinch the heel.
2. Turn the sock inside out down to the heel, so the foot is tucked inside.
3. Slide your foot in and line up the heel.
4. Roll the rest of the sock up your leg a little at a time, smoothing out wrinkles as you go.

Put them on first thing in the morning for the easiest fit. The top band should sit about two fingers below the bend of your knee, not folded over.

Capy is based in Seattle and ships orders from Oklahoma City to reach customers across the US faster.

Shipping costs

• Free standard shipping on orders of $50 or more (subtotal), usually sent by USPS Ground straight to your mailbox.
• Orders under $50: standard shipping is $6.95.
• Express shipping is available at checkout. The price depends on how many caps you order.

Delivery times

• Standard: typically 3 to 7 business days. Orders usually ship within 1 business day, and delivery takes a little longer the farther you are from Oklahoma City.
• Express: usually 2 to 3 business days after your order ships.

If your order is time-sensitive, we recommend choosing Express at checkout.

Where we ship

Capy currently ships within the United States only.

Questions? Email us at hello@yourcapy.com.

The bottom line is that we want to make sure you’re happy with your Capy. Try your new caps and socks for up to 30 days from the date of delivery. We guarantee your Capys to be free of defects and damage, and will gladly exchange or replace them for free if you receive a damaged or defective product.

Holiday returns: orders placed November 1 – December 24, 2026 can be returned until January 31, 2027.

Damaged or defective items

If you received a damaged or defective cap or pair of socks, please reach out to us through our contact page or the chatbox on our site, and include your order number, details, and photos showing the damage or defect.

For general (non-damage related) returns, please visit our returns portal.

Return & Exchange Eligibility

• Returns and exchanges must be initiated within 30 days of being delivered. You’ll have 30 days to drop off your return with the USPS before the request is automatically closed. 
• Scrub caps: 
  • Must be unworn (aside from being tried on) and be returned in their original individual packaging. 
  • We reserve the right to refuse returned items or deduct from the refunded amount if scrub caps show signs of use or are missing their original packaging
• Compression socks: 
  • We recognize that finding the right fit with compression socks can be difficult. As such, we’re happy to offer every customer a one-time Capy Fit Promise order return or exchange, which guarantees a refund or exchange for your socks, including free return shipping, regardless of use or condition. The promise covers up to 2 pairs of socks on your first sock return. All other pairs must be unopened and unworn.
  • Beyond the first Capy Fit Promise return or exchange, compression socks are only eligible for return or exchange if they are 100% unworn (not even opened) for hygiene reasons. If returned socks show any signs of use or are missing their individual packaging they will be refused and discarded, with no refund or exchange provided.

Refunds

• Shipping-related fees are non-refundable. $6.95 will be deducted from your refund to cover return shipping (except for Capy Fit Promise returns), and you’ll receive an emailed return label. Please allow up to 10 days for processing (varies by credit card and bank).

Store Credit & Exchanges

• The return shipping fee is waived when you choose Store credit or Exchange as your return option. 
• Store credit is added to your customer account once your items are received and processed. Use the same email address as your original order, and your store credit will show and be applied at checkout. 
• Exchange orders are not shipped until the returned items are received and processed by our team.
• We typically estimate about 2 weeks from the time you mail your items back to receive your store credit or for your exchange order to be released for fulfillment. 

Capy Bundle returns (Buy 2, Get 3rd 50% off)

• For items returned from a Capy Bundle, we try our best to refund at a pro-rated amount, so that any items you keep from the bundle retain a pro-rated discount. For example, from three $26 caps ($26 + $26 + $13, Paid $65), returning one gets you $21.67. When returning the 50% off (3rd) item and choosing refund as your return option, system limitations prevent refunding in excess of the original line item amount (50%), and the return shipping fee is reduced or waived instead of a pro-rated bonus.

Check out our FAQ page.